Returns & Exchanges
At Hello Darling, we want you to love every piece you order, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn clothing back into its original packaging, ensuring all designer tags and hygiene seals are still securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.